Help & FAQ

Sign-up, teams, tournament entry, 1v1 challenges and quick matches are free. An optional paid membership gives cosmetics and the premium season-pass track only and does not affect competition. There is no betting, no paid entry and no prize pool funded by entry fees.

XP comes from confirmed matches, tournament placings and participation; it drives your rank and season-pass tiers. Coins come from objectives, pass tiers, invites and tournament winner awards. Coins are spent only on cosmetics and the premium pass track; they cannot be bought, transferred, staked or cashed out.

Pick a game — alone or as a party of up to five. The portal finds real opponents of the same size by rating and region; when an opponent is found, every player confirms within 90 seconds and only then is the match created. You can wait in the queue for up to 30 minutes. No bots and no invented opponents.

On the match page choose “Dispute the result”, describe the problem and add a link or an image. The organiser upholds or overturns the result. A dispute rejected after review lowers your reputation; a justified one does not.

Check spam. You can request a new confirmation email in settings and a new password on the “Forgot password?” page. If email delivery is not connected yet, write to support from your account address.

Membership is the premium pass track and cosmetics. You apply first; after approval an invoice shows the price, term, tax treatment and refund terms before any payment. Payment happens on the payment provider's page once online payment is enabled.

The team owner or captain opens the tournament and registers the team. The roster is locked at entry; a player cannot play for two teams in the same tournament.

Confirming you will play before the start. If check-in is mandatory, only checked-in participants are placed in the bracket.

Open the match from your hub, enter the score and add an evidence link. Your opponent confirms or opens a dispute.

Tell the referee via a dispute on the match page. The referee can record a no-show or approve the result.

Yes. Create an organiser space, add referees and create a tournament. The bracket with byes is built automatically at start.

In profile settings, under “Data and privacy”.

Accounts for minors with guardian consent are in development. Sign-up is currently available from 18.